Terms of service

OVERVIEW

Last updated: September 30, 2026

Welcome to ITWAYA.

These Terms of Service govern your use of our website and the purchase of products from ITWAYA. By accessing our website or placing an order, you agree to these terms.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must not attempt to gain unauthorized access to the website, its systems or any related services.

Products

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.

However, actual colours may vary slightly depending on your device or screen settings.

Product availability may change without prior notice.

Pricing

All product prices are displayed in Indian Rupees (INR) unless otherwise stated.

ITWAYA reserves the right to change product prices, offers, discounts or promotions at any time.

The price applicable to an order is the price displayed at the time the order is placed.

Orders

When you place an order, you agree that the information provided by you is accurate and complete.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, pricing errors, inventory issues or incorrect customer information.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment provider's processing timelines.

Payments

Payments may be processed through third-party payment providers.

By completing a transaction, you authorize the applicable payment provider to process the payment associated with your order.

Shipping

Orders are shipped to the address provided during checkout.

Delivery timelines may vary depending on location, shipping partner, weather, holidays and other circumstances beyond our control.

Please refer to our Shipping Policy for more information.

Returns & Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Intellectual Property

All content available on the ITWAYA website, including logos, photographs, graphics, text, designs, product images and other materials, is owned by or licensed to ITWAYA unless otherwise stated.

You may not reproduce, copy, distribute, modify or commercially use our content without prior written permission.

Limitation of Liability

To the extent permitted by applicable law, ITWAYA shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.